Hiring the best candidates becomes next to impossible if everyone who shows up for the interview is ill-suited for the role. There are many reasons why this may happen to you, such as insufficient advertising about the role, advertising to the wrong audience, or posting an unclear job description (JD).
But, there is no need to worry as job descriptions are intricate to create and many companies make such mistakes when searching for suitable candidates. We are here to help you create the best job description for MSP IT candidates that enables you to attract some of the best and most suitable talents. Make recruiting easy with these simple steps.
A] Tips For Creating The Best IT MSP Recruitment Job Description
1. Create The Goal Of The Position
To maximize your ROI for recruitment, you need to find candidates who are ideal for your organization. But first, you need to define your ideal candidate for a specific role. Figure out the purpose of the role in question and how the IT professional should align with the MSP IT staffing company’s policies. This is more than just a list of KRAs and KPIs, you need to set realistic goals for the candidate regarding their job role and their place in the organization.
2. Analyze Your Current Job Description
Next, you need to analyze the job description your IT recruitment department created and add what is missing. This helps you add important criteria for the role that may be missing from your initial draft. Make sure your HR department is aware of the positives and negatives of the previous candidates.
3. Spend Some Time On Market Research
The IT job market is dynamic and rapidly changing. To ensure you have all the right information you need to make informed decisions, consider spending some time on market research. This will help you find how your competitors are writing their JDs and which ones work the best.
4. Clearly Define Your Company
Before you start contacting your clients, make sure you have a clear and concise definition of your company. The candidates who apply for the vacant job role would like to know everything about the company. Highlight the company culture, the values that the company upholds, and its mission statement.
5. Ask Your Current Employees For Insight
Your current employees can prove to be valuable for creating a candidate-centric job description. They can help you figure out what information candidates look for the most when choosing to interview for a company. Ask the professional working for the same job role about what a typical workday looks like. They will be able to help you get a better understanding of the job description.
6. Have A Clear Idea About Benefits, Requirements, and Responsibilities
You cannot expect the top candidates to show up at your doorstep for the interview without having any information about what they are getting out of it. Create a clear salary range for different job roles and responsibilities. Make sure you and your recruitment department have a clear understanding of how much you are willing to offer a candidate with a certain experience level, skill set, and qualifications. This helps you find the right candidate for the right compensation and maximize your ROI.
B] What An Ideal Job Description Should Look Like?
- The job title should be written in clear and bold letters at the top of the JD. It should not misrepresent the job description.
- Next, give a brief description of the day-to-day responsibilities of the job. Make sure to add everything that the candidate is expected to do. Create KRA and KPI subheadings to make it easier for the potential candidates.
- Give a brief description of your IT MSP. Explain what the organization does, its vision, and its mission statement.
- Write what you are expecting from the candidate in bullet points. This includes the required experience level, skill set, and qualifications.
- List down the benefits your organization provides to its employees. This will help you attract the best talents.
- Provide a competitive salary range that you offer for the job role.
Conclusion
Having a strong team of professional IT system engineers, system administrators, and technicians is crucial for the success and growth of your IT MSP. However, it is not always easy to find the right candidates. Creating a well-researched and thought-out job description is the first step toward sourcing the right candidates.
Make sure the job description is easy to read and understand and concisely explains everything. The best candidates choose to work at organizations that provide the most benefits and competitive salaries; hence, make sure to highlight your pay range and benefits. Remember, the best job descriptions are those which provide complete and accurate information about the role and the company.

Ted White is the President & CEO of Vertical Talent Solutions and has over two decades of IT recruiting experience. Specializing in assisting Managed Service Providers in securing their ideal roles, his expertise navigates career paths precisely. Connect with Ted White for tailored recruitment solutions today.