What Is the Vertical Talent Solutions MSP Hiring Playbook?
The Vertical Talent Solutions Playbook is a battle-tested system built exclusively for MSPs. It is your step-by-step guide to hiring better, faster, and more confidently, without spending weekends buried in resumes or losing revenue to bad hires.
From building simmer lists and avoiding ghosting to onboarding with career paths, this playbook helps MSPs turn hiring from a reactive scramble into a repeatable business advantage.
Whether you are hiring your first tech or growing a multi-tier team, this Playbook shows you how to do it with structure, clarity, and speed.
What Makes Our Playbook Different?
Unlike generic hiring guides, this Playbook is MSP-specific. Every tactic is grounded in real MSP workflows, built by recruiters who live in your world and know what works.
Key Differentiators:
- Built for MSPs: Every chapter reflects how real MSPs operate, not corporate HR teams.
- Quality over quantity: No resume stacks here. You will learn how to build a simmer list and only engage top-fit candidates.
- Speed without shortcuts: Reduce time-to-fill from months to days with proactive pipelining.
- Retention-focused: Use 30/60/90 plans, growth tracks, and culture checklists to make great hires stick.
- Hands-on tools: Scorecards, offer scripts, cost calculators, and onboarding templates you can use immediately.
Essential MSP Hiring Playbook Guide
Download the free or premium version of our MSP hiring playbook to streamline recruiting, onboarding, and retention—built for speed, precision, and long-term success.
Who Is This Playbook For?
This Playbook was built for MSP owners and hiring managers who are tired of:
- Doing the recruiting themselves, often late at night or on weekends
- Wasting hours reviewing unqualified resumes
- Getting burned by hires who look good on paper but don’t perform
- Losing revenue or morale to hiring delays and bad fits
If you are juggling client delivery and talent acquisition at the same time and feel like you are always hiring from behind, we at Vertical Talent Solutions have developed this system for you.
It gives you a complete roadmap to:
- Build a simmer list of pre-vetted MSP candidates
- Hire for core values, not just technical skills
- Close candidates predictably and reduce ghosting
- Retain your best people with structured onboarding and growth tracks
- Turn hiring into a habit, not a fire drill
Frequently Asked Questions
1. What is the Vertical Talent Solutions MSP Hiring Playbook?
This Hiring Playbook by Vertical Talent Solutions, an MSP recruitment agency, is a practical, proven system built specifically for MSPs to help you hire faster, reduce bad hires, and stop wasting time reviewing resumes. From pre-boarding to career planning, it gives you the tools to build a repeatable hiring engine.
2. Who is the Playbook designed for?
MSP owners and hiring managers who are:
- Still doing the recruiting themselves
- Overwhelmed by resume overload
- Tired of backfilling roles reactively
- Looking to build a team that stays, performs, and grows
3. What’s included in the Playbook?
Step-by-step frameworks, hiring scorecards, onboarding plans, salary guidance, offer closing scripts, and practical tools like:
- Interview & core value scorecards
- 30/60/90 onboarding templates
- Simmer list tracking tips
- Cost calculators for open roles and wrong hires
- Retention rhythm checklists
- All tailored specifically for MSP environments.
4. Is there a free version?
Yes. The free version includes high-level strategies and select templates.
The premium version provides full tools, onboarding support, and customization options.
5. How does it improve hiring performance for MSPs?
It replaces reactive, rushed decisions with a proactive system:
- Interview weekly even when you are not hiring
- Build a simmer list so you are never scrambling
- Promote from within and backfill with speed
- Deliver offers that get accepted, not ghosted
6. Can the Playbook be customized for my MSP?
Yes. The premium version includes onboarding guidance, template customization, and strategy calls to align the system with your team’s structure and growth goals.
7. What roles or industries does it apply to?
It’s purpose built for hiring IT professionals inside MSPs:
- Tier 1–3 support technicians
- System/Project Engineers
- Team leads and service managers
- Future CTOs and ops leaders
8. How often is it updated?
The playbook is reviewed and updated to reflect the evolving MSP hiring landscape. Premium users receive updated templates and tools as they are released.
9. Do you offer help implementing the Playbook?
Yes. With the premium package, we offer support calls, onboarding sessions, and implementation tools to get you up and running fast.